Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

COVID-19 has accelerated the contactless revolution: 84% of Americans (77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% (63% globally) planning to continue doing so afterward, according to a survey by Capgemini. More than two-thirds (69%) of retail executives